These can be dropped off without a booking, and you will be advised when you can collect your bike. This is often the same day but at particularly busy periods the wait may be longer.
Please drop your bike off the day before your booking. Drop-off deadline is 12:o0 on the day of the appointment, and we always aim to have your repair completed by 13.30 the following day. We will keep you informed of any delays or changes.
1. Book a repair without us having seen the bike, and it will be assessed at drop-off. If the bike requires considerably more work than originally thought, or if parts need to be ordered, there is a risk that an additional appointment will be required.
2. Bring your bike to the store any time, and we will assess it on the spot. A booking can then be made and any parts can be pre-ordered or requested. You then bring your bike in on the day of the booking, with no risk of needing to re-book.
Servicing – To book call: 0345 257 0808
While many of our customers delight in spending a weekend diligently tweaking, overhauling or repairing their bicycles, many riders do not have the time, the tools or the inclination to do it themselves. If this sounds like you, why not pop your bike into the shop for a free safety checkover so we can discuss your service requirements.
To simplify your choices, we have created a Service Menu to help you select the most appropriate type of overhaul.
If your needs are more specific there is a full list of prices here or please ask for a quote. We are happy to do any repair, be it replacing an inner tube on the spot (the £10 price excludes the cost of a new tube), building a new set of wheels, or overhauling your suspension forks.
Free safety check-over and estimate:
Before carrying out any repair.
We will repair any type of cycle regardless of where you bought it.
Any hub & rim combination, and any spoking pattern. If it can be built we will build it.
If you book the repair in advance, and bring the bike into the shop before 12.00 noon, we can usually have the job completed that same evening.
If you just need some advice on how to make your bike work safer and better, just pop in and discuss your requirements. Advice is free.
Prices current as of May 2021
Basic Service – £40 (excluding parts)
The Basic Service is the mechanical equivalent of a doctor’s medical. If you don’t use your bike a great deal, the Basic Service is all you might require, so you will gain the peace of mind that comes from knowing that your gears change smoothly, and that your brakes work fine. The mechanic will not undertake any investigative work at the Basic Service. He will however, highlight any obvious problems that would fall outwith the scope of the Basic Service when he checks the bike over with you. We will also advise you if any parts need replaced. Naturally, the price of any new parts fitted will be added on to the price of the Basic Service.
- Check and adjust brakes and gears.
- Check and inflate tyres.
Standard Service – £60 (excluding parts)
The Standard Service is the mechanical equivalent to a two week visit to a health farm. For the average user, we recommend this comprehensive service where we check over the whole bicycle. The Standard Service comes with a six month warranty on the work carried out, and a one year warranty on new parts fitted. Again, any new parts required will be highlighted by the mechanic when the bicycle is received, but are not included in the price.
As Basic Service, plus:
- Check and externally adjust hubs, headset and bottom bracket.
- Replace brake blocks/pads (if required).
- Lubricate cables (replace if required).
- Lubricate chain and derailleurs.
- Check/tighten all nuts and bolts.
- Test ride.
- 6 month guarantee on all work carried out.
Deluxe Service – £140 (excluding parts)
To make this service truly deluxe, we strip your bike down to the bare frame. Every part is carefully checked over before it is refitted. Serviceable bearings are regreased. New cables, bearings and brake pads are fitted if required. The drivetrain is thoroughly cleaned. If you ride every day, or you’re contemplating a big ride, or you want your bike to work better than new, we recommend you treat your bike to a Deluxe Service.
As Standard Service, plus
- Complete strip down and rebuild including headset, bottom bracket and hubs (excludes hydraulic brakes, suspension forks & shocks).
- All threads cleaned and chased.
- Wheels trued & tensioned.
- Shimano cables
Electric Bike Service – £80 Excluding Parts
As Standard Service, plus:
- Remove motor, check connections and seals, clean housing.
- Check and update firmware
- Run diagnostics on computer
- Test ride
- A 6 month guarantee on all work carried out
Parts not included in quoted prices
Please note: prices quoted on this page cover labour charges. An additional charge will be made for any parts fitted at the service, such as brake blocks, cables and bearings, unless otherwise stated (for instance, there is no charge for brake fluid when we bleed hydraulic disc brakes).
Repair Prices – To book call: 0345 257 0808
Please see the table below for a list of common repair prices.
These are guide prices only, difficult or more complex jobs may incur a further charge, of course we will endeavour to keep you informed of any issues.
Prices current as of July 2019.
|Electric Bikes – standard||£80|
|Electric Bike – deluxe||£160|
|Electric Bikes||Firmware update||£20|
|Battery capacity test||£15|
|Facing – bare frame||£15|
|Facing – complete bike||£40|
|Press Fit Bearings||£15|
|Rim (V or cantilever)||Fitting||£17|
|Replace cable & adjust||£11|
|Replace pads & adjust||£11|
|Servicing – pair||£20|
|Hydraulic||Fitting & bleed||£22|
|Clean & service||£15|
|Replace hose & bleed||£22|
|Freeing stuck pistons (from)||£28|
|Replace Hose & Bleed (internal)||£27|
|Clean & adjust||£10|
|Wheel build||Old parts||£35|
|Wheel true||True & tension||£14|
|Spoke replacement – rear wheel||£20|
|Spoke replacement – front wheel||£17|
|Wheel Conversion||Tubeless conversion||£30|
|Wheel fitting||Either wheel||£15|
|Re-packing with grease||£11|
|Cartridge bearing replacement||front||£15|
|Cartridge bearing replacement||rear||£25|
|On the spot||£10|
|On the spot hub gear||£12|
|New tyre fitting||£7|
|New tyre fitting hub gear||£10|
|Tubeless tyre fitting||£18|
|Retapping if required||£9|
|Facing BB shell||£19|
(quoted per gear)
|Fitting||Replace cable & adjust||£17|
|Replace cable & adjust (internal)||£25|
|Replace mech & adjust||£20|
|Rear hanger||Replacement & adjust||£15|
|Straighten & adjust||£12|
|Service – front & rear (does not include hanger straightening)||£25|
|Bike build||Mountain bike||£100|
|Cleaning||Drive train clean||£25|
|Spring cleaning||Full bike clean||£45|
(not at customising stage)
|Bar tape fit||£11|
|Chain & cassette fitting||£18|
|Gear shifters||flat bar||£17|
|Gear shifters||STI & hydraulic (from)||£38|
|Handlebar – Drop||includes re fitting/taping (labour only)||£20|
|Handlebar – Flat||£8|
|New wheel||hub gear||£20|
|New wheel fit||£15|
|Tubeless conversion per tyre||£30|
|Tubeless install per tyre||£18|
|Bike boxing||Packing and preparing||£30|
|Unpacking, re-building & adjusting||£45|
Custom Builds – To book call: 0345 257 0808
Dreaming of a custom bike, built with your choice of frame and components?
Buy the frame and parts from us and we will spend a whole day building the machine from scratch, lavishing the same care on your pride and joy as we would on one of our own. When we tote up the final bill we will knock 20% off the price of every component fitted to the frame and fork.
Labour cost £85
(20% off every component)
For an example of what we can put together please have a look at this tech brief.